BPM (Business Process Management) can be defined as "a method of efficiently aligning IT with the business". In a practical sense, it can be applied to automate passive processes in daily work life. In a simple statement however, BPM is a way (usually a piece of software) that manages your business processes to achieve compliance efficiency and control.
We use BPM Software as a critical element in our Business Process Optimisation provision and to interact between all parties (human collaboration and system interfacing) we employ the industry leading Metastorm BPM.
BPM software should not be confused with Workflow; which is typically basic routing functionality of a document image proessing or management system, and whilst undoubtably a step in the right direction, does not provide integration for end-to-end process automation. The value proposition of BPM includes:
- Increased Productivity
- Better Customer Service
- Greater Competitive Advantage
- Stronger Financial Performance
- Regulatory Compliance
- Greater Process Flexibility & Agility
Ultimately, BPM facilitates not only the ability to react to, but also begin to predict, change and adapt your processes quickly and painlessly to gain competitive advantage and market leadership.
IDT have helped a broad range of organisations increase efficiency, gain control or acheive compliance using a combination of BPMS, staff skills and experience, we can help you too.
Telephone us on 0800 622 6530 or complete the form found here.